FAQS About Sloomy & Our Eucalyptus Bed Sheets

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Top Questions Asked

Simply tell us your favourite colour and we will ship for free!

We are on a mission to deliver all our customers the most in-demand colours.

All orders are dispatched within 24 hours and your order will usually arrive within 2-6 business days.

But please note on weekends and public holidays, orders will be promptly shipped the following business day.

Wash separately on cold/delicates, low or no-heat tumble dry or hang dry, no bleach recommended.

Note: Fabric softener Not Recommended.

Sloomy currently sell double, queen, king and super king Eucalyptus bed sheets are here are the dimensions/sizes for each:

Double:

Flat Sheet: 239 x 254cm

Fitted Sheet: 137 x 203 + 40-50cm

Queen:

Flat Sheet: 245 x 270cm

Fitted Sheet: 152 x 203 + 40-50cm

King:

Flat Sheet: 275 x 270cm

Fitted Sheet: 180 x 203 + 40-50cm

Super King:

Flat Sheet: 300 x 330cm

Fitted Sheet: 203 x 203 + 50cm

Softer | Comfier | Better.

That’s it!

Everything we do in our process (from a to z) is to fulfill this goal and we stand by our tagline that you will:

Sleep Better Guaranteed.

Yes. Our 100% Eucalyptus Lyocell bedsheets are more moisture wicking and temperature regulating then cotton.

The result is a beautiful, even and constant cool temperate, for you to sleep right through the night that feels like the cool side of a pillow!

Need Proof?

Check out our reviews from happy customers suffering from this and even medical conditions (that cause them to overheat).

- Naturally softer than cotton (‘luxuriously soft’ is our terminology and get softer after each wash)

- Naturally more breathable than cotton (the hot sleeper’s solution)

- Evaporate moisture better than cotton (75% more)

- Hypoallergenic/zero-static/lower surface friction (making them way better for sensitive skin)

Our lyocell fabric uses up to:

- 95% less water than conventionally-grown cotton, and

- 30% less energy.

Not to mention zero pesticides and insecticides!

Other points to note about our sheets include:

- Petroleum isn’t used in our fabric (unlike polyester microfibre sheets)

- Biodegradability is without a trace (unlike cotton)

- No harmful sulfides (unlike bamboo viscose)

It is true (and sadly) that some of the over 800 species of Eucalyptus is endangered or threatened.

But do not worry as Sloomy 100% does not harvest eucalyptus fibre from ancient or endangered forests worldwide.

Instead, Sloomy grows on biodiverse and renewably-sustained farms in India.

Additionally, we love to donate to the World Wildlife Fund to save koalas and their habitat.

Yes, 100% and this is a commonly asked question.

Our sheets are made from the wood of the tree (not the leaf itself) and this is then processed into a 100% safe fabric.

Note: We promise that even if you have had a bad reaction to Eucalyptus products that you’ll be fine with our Eucalyptus sheets.

Shipping

Simply tell us your favourite colour and we will ship for free!

We are on a mission to deliver all our customers the most in-demand colours.

You will receive a tracking number for your convenience and peace of mind.

Tracking numbers are sent out within 48 hours of making an order.

All orders are dispatched within 24 hours and your order will usually arrive within 2-6 business days.

But please note on weekends and public holidays, orders will be promptly shipped the following business day.

Because of increased e-commerce demand and COVID-19 safety precautions, some orders are taking longer to ship and arrive. 

We appreciate your patience and promise your product will be with you to enjoy soon!

Email us ASAP at hello@sloomy.com.au where you can send us your details including your order number and requested change of details.

But please note while we are super-efficient/ready to help you (always) we can’t change details once your order has been dispatched.

Unfortunately, currently we do not ship any of our products internationally.

But please note in the future (with growth) if this changes, we will promptly reflect this on our site and update this page.

Returns

We’re so confident in our products that we offer a ‘no questions asked’ Guarantee which means you have 30 days within purchase to Contact Us and organise your choice of refund or exchange.

Please note the cost of shipping the product back to us will not be reimbursed for change of mind returns.

All items can be returned within 30 days of purchase apart from two exceptions:

1. Colour Exchanges: We will not honour our refund policy if the product is opened / slept in and you decide you want another colour.

Please choose your colour carefully based off the high-quality images across our website.

2. For Large Orders (5+ items): We will only honour refunds for unopened items. We see the best in people but unfortunately a minority may open / use / sleep in our sheets and take advantage of our refund policy – again these people are in the minority but they’re out there!

Simply donate your old sheets to any local shelter and claim your 10% discount on your next order from Sloomy just for being awesome!

Just snap a quick picture, send to hello@sloomy.com.au and we’ll send you a special discount code promptly.

Our Sheets

Wash separately on cold/delicates, low or no-heat tumble dry or hang dry, no bleach recommended.

Note: Fabric softener Not Recommended.

Sloomy currently sell double, queen, king and super king Eucalyptus bed sheets are here are the dimensions/sizes for each:

Double:

Flat Sheet: 239 x 254cm

Fitted Sheet: 137 x 203 + 40-50cm

Queen:

Flat Sheet: 245 x 270cm

Fitted Sheet: 152 x 203 + 40-50cm

King:

Flat Sheet: 275 x 270cm

Fitted Sheet: 180 x 203 + 40-50cm

Super King:

Flat Sheet: 300 x 330cm

Fitted Sheet: 203 x 203 + 50cm

Softer | Comfier | Better.

That’s it!

Everything we do in our process (from a to z) is to fulfill this goal and we stand by our tagline that you will:

Sleep Better Guaranteed.

Eucalyptus Lyocell

No. Eucalyptus Lyocell has exceptionally low surface friction and this means hair:

- Won't stick so easily

- Can be brushed off easily, and

- Washed out easily/completely.

All of this is great news for you, your pet and saying sweet dreams to sheets that stay fresher, longer!

Yes. Our 100% Eucalyptus Lyocell bedsheets are more moisture wicking and temperature regulating then cotton.

The result is a beautiful, even and constant cool temperate, for you to sleep right through the night that feels like the cool side of a pillow!

Need Proof?

Check out our reviews from happy customers suffering from this and even medical conditions (that cause them to overheat).

Yes. Our sheets are used by people with:

- Excessive sweating

- Contact dermatitis

- Fibromyalgia, and many other medical conditions.

Just check out our glowing reviews from happy customers who swear by our Eucalyptus sheets.

Designed in Sydney, prototyped in Sydney, and made in India by our exceptionally talented manufacturing partners.

Lyocell is the technical name for our fabric and Lyocell fibres are produced from the pulp of eucalyptus timber from sustainable tree farms.

In short, our sheets are made out of wood, which is turned into a pulp via a closed-loop process before that pulp is turned into yarn.

Lyocell is neither natural nor synthetic. It's a semi-synthetic, man-made fibre, also called regenerated cellulosic fibre but the best part about our Lyocell is that nearly 100% of the solvents from each batch are reused in the next, so there’s almost zero waste.

- Naturally softer than cotton (‘luxuriously soft’ is our terminology and get softer after each wash)

- Naturally more breathable than cotton (the hot sleeper’s solution)

- Evaporate moisture better than cotton (75% more)

- Hypoallergenic/zero-static/lower surface friction (making them way better for sensitive skin)

Our lyocell fabric uses up to:

- 95% less water than conventionally-grown cotton, and

- 30% less energy.

Not to mention zero pesticides and insecticides!

Other points to note about our sheets include:

- Petroleum isn’t used in our fabric (unlike polyester microfibre sheets)

- Biodegradability is without a trace (unlike cotton)

- No harmful sulfides (unlike bamboo viscose)

It is true (and sadly) that some of the over 800 species of Eucalyptus is endangered or threatened.

But do not worry as Sloomy 100% does not harvest eucalyptus fibre from ancient or endangered forests worldwide.

Instead, Sloomy grows on biodiverse and renewably-sustained farms in India.

Additionally, we love to donate to the World Wildlife Fund to save koalas and their habitat.

Yes, 100% and this is a commonly asked question.

Our sheets are made from the wood of the tree (not the leaf itself) and this is then processed into a 100% safe fabric.

Note: We promise that even if you have had a bad reaction to Eucalyptus products that you’ll be fine with our Eucalyptus sheets.

No, our sheets are scentless and as long as you continue to wash them regularly, they will remain scentless!

And the great news is that they stay fresher, longer, between washes vs. cotton or polyester because they stay dry and create a hostile environment for bacteria growth.

Sloomy

We are a company who are obsessed with great sleep and you can read more about us here.

A company that got bored of the ‘same old’ sheets and decided to do something about it.

Sleep obsessed since 2021 and working 9:00am – 5:00pm AEST, excluding public holidays.

Happy couple operating out of Sydney (the harbour city).

Because we want to make the one third of our life spent sleeping the most peaceful and the other two thirds the most memorable.

Other

Unfortunately not, as Sloomy is 100% exclusively an online e-commerce retailer that operates solely ‘online’ to provide you with softer | comfier | better quality Eucalyptus sheets at affordable prices.

And also, while we appreciate you’d love to see the sheets in the ‘flesh’, all of our images of the sheets are the highest quality – so we absolutely promise what you see is what you get!

For all PR enquiries please email hello@sloomy.com.au.

We’d love to chat!

You can view our full privacy policy here, but you can be 100% rest assured that your privacy is extremely important to us.

We only ask you for information that is necessary to complete your order and that’s our guarantee to you.

We only provide ‘value’ with our emails and hate spam as much as you do – but you can unsubscribe from our mailing list at any time (by clicking the link in the footer of our emails).

Sure! Please Contact Us with your questions and we’d be happy to help you!

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